This website is operated by Granville Island Brewing 2016 (“Granville Island Brewing”).
1. GENERAL PRINCIPLES
2. INFORMATION WE COLLECT
Relationship Marketing. Granville Island Brewing may collect information about you when you register to become a member of any Granville Island Brewing group, for example an “in the Know” database. The information collected may include your name, address, telephone number, email address, mobile phone number, date of birth, gender and facts regarding your consumer habits and preferences.
Website. Granville Island Brewing may collect information about you when you access the Website. Granville Island Brewing keeps a record of the email addresses of those who communicate with us via the Feedback tool. Granville Island Brewing also collects both aggregate and user-specific information on what web pages consumers access or visit, and information volunteered by the consumer, such as survey information and contest application information.
Purchases. Granville Island Brewing may collect information about you when you purchase products from it by telephone, mail, fax or on-line. The information collected may include your name, address, company name, telephone number, fax number, email address and credit card information.
Complaints. Granville Island Brewing may collect information about you if you contact Granville Island Brewing with a consumer complaint or request. The information collected may include your name, address, telephone number, email address, date of birth and facts regarding the complaint or request.
Marketing Research. Granville Island Brewing may collect information about you if you participate in any Granville Island Brewing marketing research. The information collected may include your name, address, telephone number, email address, date of birth, gender, income and facts regarding your consumer habits and preferences.
Contests and Promotions. Granville Island Brewing may collect information about you if you participate in any Granville Island Brewing contest or promotion. The information collected may include your name, address, telephone number, email address, mobile phone number, date of birth, gender, facts regarding your consumer habits and preferences, and facts relevant to the contest or promotion participation.
Third Parties. Granville Island Brewing may employ third parties to collect your personal information on Granville Island Brewing’s behalf for the purpose of administering contests, promotions and on-line activities. Such third parties are contractually bound to comply with all applicable privacy laws and this Policy.
3. USE OF PERSONAL INFORMATION
Granville Island Brewing uses your personal information for one or more of the following purposes: (1) identify who you are; (2) improve the content of the Website and other Granville Island Brewing communications; (3) contact consumers for marketing purposes; (4) improve its products and services; (5) process and ship your order for products; or (6) process your consumer complaint or request.
5. DISCLOSURE OF PERSONAL INFORMATION
Except as set out below, Granville Island Brewing will not sell, transfer or disclose any of your personal information to any third party without your consent.
Certain personal information may be disclosed to third parties solely for the purpose of processing or arranging delivery of your order or processing your complaint or request. Granville Island Brewing may also disclose your personal information to third parties who administer contests, promotions and on-line activities on its behalf. In addition, Granville Island Brewing must provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. Granville Island Brewing may also disclose personal information to assist it in collecting a debt owed by you.
6. SECURITY SAFEGUARDS
Granville Island Brewing understands the importance of protecting your personal information and uses the latest Internet security protocols to protect personal information collected through the Website and other measures to protect information collected through other new media tools. However, you should be aware that the Internet and other new media tools may not be secure. Therefore, Granville Island Brewing does not represent or warrant the complete security of the personal information provided by you to Granville Island Brewing through these media. You understand that you are providing such information to Granville Island Brewing at your own risk.
7. HOW TO CONTACT GRANVILLE ISLAND BREWING
If you do not want to receive email or other communications from Granville Island Brewing, please either modify your communication preferences on the Website, go to the “contact us” link on the Website and send an email with “unsubscribe” in the subject line, or follow the unsubscribe instructions related to other new media tools where applicable. If you would like to review or update the personal information in your customer record or withdraw your consent for the collection, use or disclosure of your personal information, or if you have any inquiries, please contact:
Chief Privacy Officer – Legal Department
Granville Island Brewing | 1441 Cartwright Street Vancouver, BC, V6H 3R7 | F: 604.638.1165